Information Page

Introducing Tried and True by Trendy Tots - Our previously loved store. 

** We are only buying and selling pre-loved items in our Grant Park location **

How our clothing Intake program works: 

In order to drop off your items, an appointment is required. You can book an appointment here. Your items will be assessed within 1-3 days and an offer will be sent to you via e-mail or text message.  Please refer to the appointment page for mall hours.  

Once your items are dropped off you’ll receive and sign an intake form. 

  • Clothing should be washed prior to being dropped off. (No underwear or socks please) 
  • Toys should not be broken and should have all their pieces. 
  • Books should have all their pages and be in good condition. 
  • We only accept items from Newborn to 10 years.

Why is tried and true so great? 

We will accept all toys, books and clothing you drop off.  That's right!.... You will not be required to come back to pick up any items unless you decline our offer to purchase. We will pay you for every item you drop off. The value you receive for each item will depend on the brand and condition of the item. 

We recommend bringing a bag or box that you don't wish to get back in the event that you accept our offer to purchase. 

  • We prefer to not accept the following brands:  Joe Fresh, UNIQLO, Gymboree, Rococco, Osh Kosh, Pekkle, Carter’s, Circo, Child of Mine, First Impressions, Old Navy, Children's Place, George, Arizona, Nevada, Cherokee, Kirkland, Gerber. 
  • Due to space limitations, we are not accepting any baby gear right now. (Cribs, strollers, car seats, high chairs, swings)

Preferred brands (not limited to):  Souris Mini, Deux Par Deux, Headster, Little & Lively, LP Apparel, ZARA, H&M, sketchers, Jan and Jul, Stonz, Calikids, Nano, North Face, Therm, Bogs, Native, Hatley, Ruffle Butts, Mebie Baby, Stonz, Calikids. 

Here’s the best part - How do you get paid!?

Once we’ve received your items we will send you an email or text message within 1-3 days with an offer to purchase. 

WE DO NOT TAKE YOUR ITEMS ON CONSIGNMENT 

Your offer to purchase will not be itemized. 

Your offer will have three options to choose from: 

  1. Cash offer (paid via e-transfer)
  2. Trendy Tots Gift Card (sent via e-Mail)
  3. Thank you for your time, but I'd like to pick up my items instead. 

Please Note: Our offer to purchase is for the value of your items in order for us to be able to re-sell them. We also take into account the time and effort that goes into getting them ready for re-sale.  Please don't be upset if we can't offer you as much as you would like, our intention is not to hurt your feelings!

Should you decline our offer to purchase, you’ll be required to pick up your items within 7 business days.  Alternatively, we can courier your items back to you for a fee of $8-$12. We will follow up with you to see which option you prefer.  

If you accept our offer to purchase we will send your payment via your chosen payment method within 1-3 days.

Thanks so much for thinking of us!